Wednesday, February 8, 2012

e-books, e-books, e-books

Finally back from Toronto and, after a chance to settle in again after my travels, I have returned to the blogosphere with another post.  As an attendee of this year’s OLA Super Conference, the past few days have been eye-opening, inspiring and overall, incredible.  Many of my sessions led me to think critically about the profession and discover the types of issues that I will confront in the library environment – many of which pertained to the current and future roles of the distance user, both as a general learner and as a library patron specifically. 

One session I attended addressed the topic of e-books within the public library.  During this time, representatives from Toronto, Vancouver and Hamilton public libraries were all present, each offering information on their current position with e-books and how the challenges of these new e-resources were being dealt with in a library setting.  This presentation included some interesting statistics on e-book usage from patrons – a welcome background for someone who is currently not employed in a public library, such as myself, and thus, does not see the effects of e-books on a daily basis. 

The presenters also talked a lot about the publishing industry, drawing on the difficulties that exist with many of the larger companies.  Though Harper Collins Canada is willing to provide e-books, their capacity (26-uses-per-title) is creating a strain on the public library system’s budget.  Penguin’s choice to start restricting e-book access to libraries also caused some difficulties, though the publishing companies that blatantly refused to sell to libraries at all arguably created the largest challenge.  The opinions of independent publishers were also discussed, along with concerns about the Overdrive system (an e-book distributor used by most public libraries).  Though a lot of information was given during this session, I felt it was organized in an easily accessible way.  Additionally, this session was highly prevalent to the future of public libraries, and therefore, was one of my favorites during my time at OLA. 

While reflecting on this session, however, I couldn’t help but become frustrated.  The idea of purchasing an e-book and allowing a patron to borrow it seems like such a straightforward concept.  Ironically, the public libraries’ current position with publishing companies, accessibility, finances and e-book distributors demonstrates that librarians will have a challenging year ahead of them.  Though I know many people (non-librarians) have speculated that e-resources will eventually make libraries obsolete, this session enforced the idea that this is not the case.  From the presentation, it was clear that librarians are dedicated to gaining additional access to e-books, in order to ensure that their patrons remain satisfied and that these challenges have not led to closed doors, but instead, opportunities for further discussion.

As library materials, e-resources are highly useful for distance learners, given their ability to be accessed remotely.  The efficiency of e-books was highlighted by one speaker in particular, who drew attention to the time and effort saved through this new media.  If a hold is placed on a print book, there is a huge delay between the time it is returned by one user and deposited into the hands of the next.  The book is usually sent to the main library, where it is sorted, before being redistributed to the new patron’s branch of choice.  In addition, the patron may not travel to the library to pick up their hold until 3 or 4 days after it has arrived, making the delivery process even longer.  However, the arrival of e-books has completely changed this process.  In the case of Vancouver Public Library, an email is sent to a patron, explaining that their e-book hold is ready for pickup.  They are given 3 days to collect their item before it continues circulating.  As a former library employee who has physically transferred giant boxes full of books from one location to another, I am extremely appreciative of this advancement.  Additionally, I can understand how patrons will benefit from a stronger and more effective e-book collection, especially as remote users.  

I wish the current librarians out there the best of luck with upcoming negotiations.

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